Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews
Xua & Nay
Xua & Nay
2025-01-09
Quick respond, will do busines again !
Joann T
Joann T
2025-01-09
Mark and Serena will work hard to get your loan closed. I will consider choosing them again!
Jen L
Jen L
2025-01-08
Tim and Samantha have both been amazing thru this process and knew how to work with my new home buyer anxiety and had a great outcome!
Zhaoshen Huang
Zhaoshen Huang
2025-01-08
We are very satisfied with our current experience with loan factory. Teena and Van helped us out for refinance this time. They’re very professional. We got in touch in the middle of November and we will be closing tomorrow. They walked us through everything, and we feel like we are like a team, a productive team! We appreciate their efforts and hard work, and will definitely recommend them to our friends and family for future reference.
xundong lin
xundong lin
2025-01-08
Set closing date for tomorrow . Especially thanks to teena and van .they are professional and great people to work with . Both of them patiently help me with the right loan that fits us . Thanks a lot . I highly recommend the loan factory.
Priyanka L
Priyanka L
2025-01-08
Cristina and Andy were very helpful with my loan process. Thank you both!!
Message Image
We use cookies to ensure the most optimal browsing experience on our website. By visiting our site, you are agreeing to the use of these cookies.
READ MORE